Privacy Policy

Effective Date: March 9, 2025

This Privacy Policy describes how OXCD TRAVIS SMITH SOLE MBR ("we," "us," or "our"), operating the website oxcdtravissmithsolembr.com, collects, uses, shares, and protects information about you when you use our website, submit forms, or communicate with us via SMS or other channels.


1. What Information We Collect

We collect the following categories of personal information directly from you or automatically through your use of our website and services:

Information You Provide Directly:

  • Full name

  • Email address

  • Phone number (including mobile number for SMS communications)

  • Business name and type

  • Geographic location (city, state)

  • Any other information you submit through our web forms or contact inquiries


Information Collected Automatically:

  • IP address and approximate geographic location

  • Browser type, version, and operating system

  • Pages visited, links clicked, and time spent on pages

  • Referring URLs and exit pages

  • Device type and screen resolution

  • Cookie identifiers and tracking pixels (see Section 4 below)


2. How User Data Is Used

We use the personal information we collect for the following purposes:

  • To respond to inquiries and provide the consulting services you have requested

  • To send SMS text messages and other communications you have opted into, including onboarding sequences, appointment reminders, service updates, and promotional offers

  • To manage and improve our website, forms, and customer experience

  • To analyze usage patterns and optimize our marketing and outreach campaigns

  • To maintain records required for legal, regulatory, and billing purposes

  • To process payments and manage billing relationships

  • To comply with applicable laws and enforce our Terms of Service


We do not sell your personal information to third parties for their own independent marketing purposes.


3. SMS Opt-In and Mobile Communications

By submitting your phone number through our web forms and checking the SMS consent checkbox, you expressly consent to receive text messages from OXCD at the mobile number provided. Message types include business updates, promotional offers, service information, and follow-up communications.

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].


4. Cookie and Tracking Practices

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. This section explains what cookies we use and how you can control them.


Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly. These include session cookies that allow you to navigate our site and use its features. These cannot be disabled.

  • Analytics Cookies: We use tools such as Google Analytics to collect aggregated data about how visitors interact with our website, including pages viewed, time on site, and traffic sources. This data helps us improve our content and services.

  • Tracking Pixels: Our website may use pixel tags (web beacons) embedded in pages or emails to track whether you have opened a message or visited specific pages. This data is used to optimize marketing campaigns.

  • Third-Party Cookies: Some features on our site may be provided by third-party services (e.g., embedded forms, scheduling tools) that set their own cookies. We do not control these cookies and recommend reviewing the privacy policies of those providers.


Managing Your Cookie Preferences:

You may control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may limit the functionality of our website. For more information, refer to your browser's help documentation.


5. Data Security and Handling

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.


Our data security practices include:

  • Storing data on secure, access-controlled servers and platforms

  • Limiting access to personal information to authorized personnel only

  • Using encrypted connections (HTTPS/TLS) for data transmission

  • Regularly reviewing our security practices and updating them as needed

  • Using reputable third-party platforms (including Go High Level, Google Suite, and Stripe) that maintain their own security certifications and compliance programs


Data Retention: We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to resolve disputes. When data is no longer needed, we securely delete or anonymize it.

Data Breach Response: In the event of a data breach that affects your personal information, we will notify affected individuals as required by applicable law.


6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal retention obligations

  • Opt out of marketing communications at any time

  • Request that we restrict or limit how we use your data


To exercise any of these rights, contact us at: [email protected]


7. Mobile Information Sharing Statement

OXCD does not sell, share, rent, or disclose your mobile phone number or SMS opt-in data to third parties or affiliates for their own marketing or promotional purposes. Your mobile information is used exclusively to send you the communications you have opted into through our website forms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of opt-in data — including the fact that you have opted in to receive SMS from OXCD — are treated as confidential and are not distributed or sold.


8. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to protect your information and are permitted to use it only as directed by us. Current service provider categories include:

  • CRM and communication platforms (e.g., Go High Level / Twilio)

  • Payment processors (e.g., Stripe)

  • Analytics providers (e.g., Google Analytics)

  • Cloud storage and productivity tools (e.g., Google Suite)


9. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

OXCD TRAVIS SMITH SOLE MBR

2238 42nd Street, Missoula, Montana 59803

Email: [email protected]

Phone: +1 (406) 215-4865

Website: oxcdtravissmithsolembr.com